Your edge through AI

AI. Understand. Use.
Stay ahead.

You know AI can help, but not where to start? We get to know your business and implement what truly helps — from automation to a finished AI agent.

Free initial consultation View solutions
No obligation 30 minutes On-site or remote
Trusted by leading companiesTrusted by
Reference client VOINAMI
Reference client Rapidata
Reference client Hotel Panorama
Reference client IDM Südtirol
Reference client TG Verlag
Reference client Riedmann GmbH
Reference client VOINAMI
Reference client Rapidata
Reference client Hotel Panorama
Reference client IDM Südtirol
Reference client TG Verlag
Reference client Riedmann GmbH

Your AI partner from South Tyrol

Why companies work with Nordgrat AI

AI where it helps

Often the best solution is digitalization or automation. We recommend what works, not what's currently hyped.

Implementation, not concept papers

You get solutions that run in your business and prove themselves day to day.

Partnership, not one-off projects

On request, we guide your company safely through the AI shift on an ongoing basis.

Service Portfolio

From the first analysis to ongoing support

Digital employees

AI Agents that get to work

Autonomous assistants take over recurring tasks — around the clock and directly connected to your ERP and CRM.

Handle inquiries

Emails and inquiries are automatically captured, sorted and answered.

Create quotes

Quotes and documents are generated automatically — personalized and ready to send instantly.

Analyze data

Reports and analyses are prepared automatically so you can decide faster.

Support customers

Answers to standard questions — anytime, multilingual and in your company's tone of voice.

Relieve the back office

Appointments, reminders and routine tasks run in the background, with no effort on your part.

Your own processes

Every business is different. We build agents that fit your workflows exactly.

24/7in action
−80%routine workload
100%ERP & CRM integration

Connected to your systems

AI agents access your ERP and CRM directly. Orders, customer data and documents stay automatically in sync — no system switching, no broken handoffs.

AI Training

Hands-on training with the tools your team actually uses

Process Analysis

Whether you know exactly what you need or just want to see what's possible — the path is the same

1. Analysis

We immerse ourselves in your business: workflows, edge cases, your current way of working. That's how we find where digitalization, automation or AI brings the greatest benefit.

2. Planning

We design the technical concept and develop a precise roadmap for efficient implementation.

3. Implementation

We implement the solution technically, integrate it cleanly with your systems and enable your team to use it.

4. Support

On request we stay by your side: we guide your company safely through the AI shift and keep your solutions up to date.

Where's the biggest lever?
Email processing
85%
Quote creation
70%
Data maintenance
55%
Automation potential per process
Your roadmap
Concept
Pilot
Rollout
Clear milestonesPlanning certainty
Integration live
> Agent connected to ERP ✓
> Workflow active ✓
> Team trained. Running.
Secure through the AI shift
Regular review of your solutions
New tools, vetted and rolled out
A direct line for questions
Continuously by your side

Your contact

A direct line instead of a ticket system — from the first question to the finished solution

Frequently Asked Questions

Answered briefly and honestly
What is an AI agent?

An AI agent is a digital employee: software that independently handles tasks like email processing, quote creation or data analysis. It works around the clock and is connected directly to your systems such as email, ERP and CRM. You define the rules, the agent takes over the routine.

Is AI always the right solution?

No. Often the most effective step is solid digitalization or automation, sometimes the right ERP or CRM system. That's exactly why we start with the process analysis: we recommend the solution that fits your workflow, not the tool that's currently hyped. We use AI where it delivers measurable value.

Is my business too small for AI?

No — small businesses in particular benefit the most, because every saved hour is immediately noticeable there. Usually the mix is decisive: solid digitalization and automation of workflows, plus AI precisely where it really makes a difference. What that means in concrete terms depends on your industry, and that's exactly what we clarify in the process analysis. You need neither an IT department nor a large-scale project.

Which industries do you work for?

Industry-independent, because the processes are similar: answering inquiries, writing quotes, maintaining data, coordinating appointments. What matters isn't your industry but your workflow. In the process analysis we get to know it exactly, including the specifics of your field.

What does working together cost?

The initial consultation is free. After that it depends on the scope, from a single training session to a continuously managed AI agent. After the process analysis you receive a clear quote with fixed costs before anything is implemented.

Are there grants for AI projects?

Yes. The Autonomous Province of Bolzano funds the digitalization of micro-enterprises with 60% of eligible expenses (projects from 2,000 to 15,000 euros) and innovation consulting for SMEs with up to 80,000 euros per service. Applications are possible on a rolling basis. Whether your project is eligible is something we clarify together in the initial consultation.

How quickly will I see results?

First automations often run within a few days to weeks. Training takes effect immediately: your team works more productively with the tools from day one. We plan larger agent projects with clear milestones so you can see progress at any time.

Do I need technical prior knowledge?

No. Our training is made for users, not for programmers. Everything is explained clearly and can be applied immediately in everyday work. For implementation projects we handle the technology completely and hand over a ready-to-run solution.

What happens to our data?

Data protection is part of every solution: for each use case we check which data an AI system is allowed to process, we work GDPR-compliant and advise you honestly which tool is suitable for sensitive data and which isn't.

Free initial consultation

Describe your challenge. You'll get an honest assessment of what really helps your business

Let's talk

Tell us briefly where you're losing time. We'll get back to you within 24 hours, no obligation.